Privacy policy

1.PERSONAL DATAL

1 .1 Nature of personal data collected and purposes of their processing

Personal data refers to any personal data (in particular, username, password, name, first name, date of birth, e-mail and postal address) that Internet users are likely to provide to LICA Sarl, within the framework of the creation of an online account on the site www.lica-innovation.com, as well as within the framework of our contacts with our Internet users.

This data, whatever its nature, can directly or indirectly allow LICA Sarl to identify Internet users and get to know them better, to manage LICA Sarl online accounts and to send them its newsletter, and/or respond to their messages.

This data also allows LICA Sarl to provide personalized service and centralized management of customer relations and to send correspondence to Internet users by mail, telephone and/or by e-mail, within the framework of information on LICA Sarl products and/or operations, subject to compliance with Internet users' choices in this regard. When the user provides personal data, they undertake to communicate to LICA Sarl, in this context, complete, accurate, up-to-date information, which is not prejudicial to the interests or rights of third parties.

1.2 Consent

No personal data is collected without the consent of Internet users. The optional or mandatory nature of the information to be communicated to LICA Sarl, as part of the collection carried out on the site, shall be indicated to Internet users in advance. The latter are in no way required to communicate personal data to LICA Sarl.

1.3 Identity of the personal data controller

LICA Sarl is responsible for the collection and processing of personal data carried out on the site. Ms OUIZOUGUN Samira, LICA Sarl, 34 Rue d‘Assel L-5443 ROLLING.

1.4 Purposes of data collection

Through the www.lica-innovation.com Site, LICA SARL processes your personal data that is strictly necessary for the following purposes:

• Management of your newsletter subscription (subscription and unsubscribing)
• Execution and follow-up of your catalogue requests made on our site
• Production of anonymous statistics on the number of visitors to our site
• Allowing access to certain features of our site
• Subject to your prior agreement, communicating information relating to our company and its activity, its products and/or services, and commercial prospecting messages to you.

The information that we collect to ensure these purposes and that is essential for our response to your requests (mainly your first and last names, postal addresses and e-mail address) is mentioned by an asterisk on the collection forms. Should you not complete these mandatory fields, we will not be able to respond to your requests.

1.5 Personal data retention period

The personal data collected as part of the creation and use of an online account on our site www.lica-innovation.com is stored until you wish to close this account. Regarding other data, www.lica-innovation.com stores it for a period of ten years after your last contact with LICA Sarl. The data is stored for a period that does not exceed the period necessary for the purposes for which they are collected:

• For the management of your newsletter subscription: we keep the data as long as your subscription is active. As soon as we receive your request to unsubscribe, we shall deactivate the mailing of newsletters.
• For contact information: we keep the data collected for customer service purposes for a period of 3 years.

1.6 Data security and confidentiality

LICA Sarl undertakes to implement all precautions necessary to preserve the confidentiality and security of the personal data processed and to prevent it from being distorted, damaged, destroyed, or unauthorized third parties having access to it. State-of-the-art technical and organizational security measures, in particular with regard to information systems, have been implemented.

As part of the creation of your account on www.lica-innovation.com, entering a password that is personal to you is mandatory and is part of our privacy policy.
However, LICA Sarl does not control all the risks associated with the use of the Internet and draws the attention of Internet users on the existence of any risks inherent in its use and operation.

As for the technical storage of your personal data, your data will be centralized on a dedicated and secure server.

DOTCOM Luxembourg
1, rue de Roeser
L -1898 Kockelscheuer

The protection and security of our information systems are of utmost importance to us. Tools have been implemented to allow us to detect possible security breaches. These tools can incidentally lead to our security teams accessing personal data. This data will be collected and processed for the sole purpose of managing these loopholes and in compliance with the applicable regulations on personal data protection.

2- RECIPIENT OF PERSONAL DATA

The data collected is intended for the teams in charge of customer relations and marketing at LICA Sarl and is only accessible to LICA Sarl staff. LICA Sarl does not transmit your personal data to a third party unless:

• You have given us your prior consent to share this information.
• LICA Sarl must share this information with third parties to provide you with the service you request.
• A judicial authority or any other administrative authority orders LICA Sarl to communicate the information to them.

3- RIGHTS OF THE INTERNET USER

In accordance with the French Data-Protection Act 78-17 of 6 January 1978, each user has the right to access, the right to rectify, to complete, to update, to block or to erase personal data concerning them and, for legitimate reasons, to oppose its processing after their death. To implement these rights, the user must proceed as follows:

For the newsletter: by using the link to unsubscribe, which appears in each electronic newsletter sent to you.

More generally, you can ask any questions relating to the management of your personal information on the site, by sending an email, via the contact form, or a letter to the address given above.

4 -COOKIES

When viewing our site, information relating to the navigation of your device (computer, tablet, smartphone, etc.) on our site may be saved in the “Cookies” files installed on your device, subject to the choices that you have expressed regarding Cookies, and that you can modify at any time. Only the issuer of a cookie is likely to read or modify the information contained therein. When you connect to our site, we may have, subject to your choices, to install various cookies on your device, allowing us to recognize the browser on your terminal during the validity period of the cookie concerned. The Cookies that we issue are used for the purposes described below, subject to your choices, which result from the settings of browser software used during your visit on our site. The cookies we issue allow us to:

• To store information relating to a form that you have filled out on our site (registration or access to your account), or to products, services or information that you have chosen on our site
• To compile statistics and determine the amount of visits and the use of the various elements that make up our site, allowing us to improve the interest and ergonomics of our services, as well as the visibility of the content that we publish.
• To allow or facilitate your navigation on the site, or to provide you with the online communication services that you request during your navigation and, thus, to adapt the presentation of our site to the display preferences of your device (resolution display, operating system used, etc.), during your visits to our site, depending on the viewing or reading hardware and software that your device contains.
• To allow you to access reserved and personal areas of our site, such as your account, using identifiers or data that you may have previously entrusted to us
• To implement security measures, for example when you are asked to sign in to a content or a service again after a certain period of time.

LThe issuance and use of cookies by third parties are subject to the privacy policies of these third parties.  We inform you of the purpose of cookies, of which we are aware, and of the available means through which you can make choices with regard to these cookies. Where appropriate, the cookies issued by these third parties may allow them, during the validity of these cookies, to count the number of visits to our site, and thereby to compile statistics.

4.1 Cookies agreement

Whether or not a Cookie is saved on a device is up to its user and his decision can be made and amended at any time and free of charge through the options available on the browser software.

If you have set your browser to accept the saving of these cookies on your device, cookies embedded in the pages and contents you have viewed may be stored temporarily in a dedicated area of your device. They will be readable only by their issuer.

4.2 Rejection of cookies

If you decline to accept cookies in your device, or if you delete the ones already accepted, you will no longer be able to benefit from a certain number of features which may nevertheless be necessary to navigate in certain areas of our site. This would be the case if you were to try to access our content or services that require your identification.

This would also be the case when we or our partners were unable to recognise, for reasons of technical compatibility, the type of browser your device uses, its language and display settings, or the country where your device appears to be connected to the Internet.

If applicable, we decline all responsibility for the consequences of any malfunction of our services resulting from our inability to record or consult the cookies necessary for their operation and that you have rejected or deleted.

4.3 How to implement your choices, depending on the browser you use?

Several possibilities are offered to you to manage cookies. Any settings you can make will likely change your Internet browsing and the conditions of access to certain services requiring the use of cookies. You can choose to express and modify your choices at any time in terms of cookies by using your browser settings. The configuration of each browser is different for the management of cookies and your choices. This configuration is described in the help menu of your browser, which will allow you to learn how to modify your choices in terms of cookies:

For Internet Explorer 8.0 and above:

• Go to the “Tools” menu and select “Internet Options”
• Click on the “Confidentiality” tab
• Select the desired level using the cursor

For Mozilla Firefox :

• Go to the “Tool” menu and select “Options”
• Click on the “Privacy” icon.
• Locate the “cookies” menu and select the options desired

For Chrome :

• Go to the "Settings" menu
• Click on "Display advanced settings" and go to the "Confidentiality" option
• Click on "Content settings"

For Opéra :

• Choose the "File" menu then "Preferences"
• Click on the “Privacy” icon
• Define your settings

For Androïd :

• Tap on the Key at the top right/li>
• Go to "Settings" then "Privacy and security"
• Define your settings

For Dolphin sur Androïd :

• Go to "More" then "Settings" in the menu
• Choose the Confidentiality menu, then "Security"